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Frequently Asked Questions Online Answers Question: Is the product in stock? Answer: Most of the in-stock products that can be purchased are availableIf you encounter a situation where an item is out of stock or has been removed from the shelves, we recommend you inquire! This is because some quantities are not updated in time. We also welcome you to inquire with pictures attached. Question: When will the goods be shipped after payment? Answer: For in-stock products, payment made before 4 PM on the same day will result in shipment on the same day.Payment after 4 PM will be shipped within 48 hours of payment, and we will try to ship it on the same day.The delivery time for customized products is based on the product page's shipping schedule. During promotional periods with high order volumes, shipping times may be adjusted. Please consult customer service for details. Unless there are special circumstances, shipments will be made on time We will do our best to ensure the stability of our supply. As the saying goes, "Things can never be guaranteed 100%," because we are dealing with wholesale, and the daily volume of goods shipped is very large. We cannot guarantee that we will have stock when we fulfill your order, but we assure you that if there is any shortage, we will notify you immediately. Question: Is the product color accurate? Is there a significant color difference? Answer: Due to lighting, shooting angles, and other factors, color differences are unavoidable when purchasing online. We have tried our best to capture images that are as close to the actual product as possible. Please understand that all images are 100% real shots! Question: Detailed information about the product? Answer: Each corresponding product has a detailed description, including color, size, etc., which has been noted. If there is no detailed information, you can consult customer service first. Question: Which courier service should be used? Answer: By default, we ship via Yunda or Shentong. If you need to use SF Express, please contact customer service to adjust the shipping fee before placing an order Question: What is the return and exchange policy? Answer: In-stock products support a 7-day no-reason return and refund policy. If there are quality issues within 15 days, you can return or exchange the product. Beyond 15 days, refunds are not possible, but paid repairs may be available depending on the situation.Customized products are not eligible for return or exchange. If the product is damaged, the wrong item was sent, items were missing, or there are significant stains that make it unsellable, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take photos first and contact our customer service staff to discuss the matter. If it is determined that the issue is indeed a quality problem, the shipping costs incurred will be borne by our company.Our company does not accept cash on delivery. Please help us pay the shipping fee in advance. We will transfer the incurred costs directly to your designated Alipay account via Alipay (Note: If you return the goods without contacting us, we will not accept the return) Precautions: All after-sales issues must be reported to our customer service staff within three days of receiving the goods (based on the time the goods were signed for). Please provide the purchase order number when applying for after-sales service. One order can only be processed for after-sales service once. Please carefully check the quantity, style, color, specifications, and quality upon receiving the goods. We will not cooperate with customers who leave malicious negative reviews again. Thank you. The shop has always regarded integrity in business operations as the fundamental principle for its development. We will not shirk any responsibility that falls to us, but we will not compromise on matters that do not fall under our responsibility for any reason.There are no rules that create order; each store has its own set of rules, just as everyone has different shopping needs.We are developing as a company, constantly learning and establishing relatively complete processes and systems, all in order to better serve everyone. We seek.. It is win-win cooperation. Finally, I wish all my business friends prosperity and a steady flow of wealth!