Shipping Policy
1. Shipping Costs
Standard Products:
New Customers (never made payment before):
Standard Products:
- €1.99: United Kingdom | Switzerland | Spain | Poland | Germany | France | Czech Republic | Estonia | Italy
- €2.99: Australia | Iceland | Latvia | Lithuania | Romania | USA | Austria | Belgium | Croatia | Denmark | Finland | Greece | Hungary | Luxembourg | Netherlands | Norway | Portugal | Slovakia | Slovenia | Sweden | New Zealand
- Wholesale Products: Calculated based on actual product weight (all countries)
- 7-Day Delivery: €3.99 (United Kingdom only)
- 10-Day Delivery: €2.99 (Germany | Belgium | Netherlands)
- Overseas Warehouse Items: Free shipping
New Customers (never made payment before):
- Free shipping when standard product amount reaches €20 (after discounts)
- Free shipping when standard product amount reaches €59 (after discounts)
- Overseas warehouse items: Always free regardless of order value
- Wholesale products/7-Day Delivery/10-Day Delivery: Never eligible for free shipping
- Order processing: 2-5 business days (excluding holidays)
- Overseas warehouse orders:
- Germany/Belgium/UK/Netherlands: Within 10 business days
- Mixed warehouse orders:
- 10-15 business days
- All delivery estimates exclude potential delays from carriers or customs clearance
- Real-time delivery estimates are shown during checkout
- Tracking number provided via confirmation email upon shipment dispatch
- Customers may check package ETA through our website or confirmation email
- Contact customer@voghion.com if no shipping notification within 5 business da
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