Handwoven Rattan Basket, Premium White/Rattan Cane, Fine Craftsmanship With Inner Lining, Lid & Sturdy Handles, Natural Seagrass Organizer, French & N

[Note] The images are taken of the actual product, but there may be differences due to lighting or angle issues. The images are for reference only; the actual product received shall prevail. [Material] Handmade imperfections are unavoidable, and the materials of the colored shells vary, so the details cannot be as exquisite as machine-made products. [Note] The shell dish should not be soaked or rinsed directly. If there is any water, please wipe it dry with a cloth. It should not be exposed to direct sunlight or placed in a damp environment; keeping it dry will make it more durable [Friendly Reminder] Each type of rattan product has different colors, and the shades vary due to the different colors of the rattan itself. Minor imperfections such as size discrepancies, uneven density, splinters, small black spots, and broken rattan are not considered quality issues.The surface of the shell plate may have impurities/black spots/yellow spots/unevenness, etc., and the pattern may be incomplete. These are unavoidable minor defects in handmade products. If you are seeking perfection, please be cautious before purchasing. The shell plate cannot be soaked in water or rinsed directly. If there is any water, please wipe it dry with a cloth. Keeping it dry will make it more durable. If you mind, please be cautious before purchasing! 1. Regarding receipt of goods Before signing for the delivery, please inform the recipient to inspect the goods. It is essential to open the package and check the condition of the goods in the presence of the courier company personnel.Please check whether the quantity of goods is correct and inspect the goods on the spot without signing for them. If you find any damage or shortage, you need to request compensation. Please refuse to accept the goods and contact us immediately by phone to inform us of the situation. We will give you a satisfactory response. If the goods are found to be insufficient in quantity, missing, lost, or damaged the day after you sign for or receive them (without contacting the seller immediately), we will not be responsible for returns, exchanges, or compensation. Signing for the goods indicates that the item is in perfect condition, and our store will not be responsible.Additionally, any issues with the product outside the specified time frame (seven days) will not be eligible for return or exchange.Thank you for your understanding! 2. Regarding returns and exchanges For returns or exchanges due to non-quality issues (e.g., size not fitting, personal dislike, dissatisfaction with quality, slight color differences, etc.), the buyer is responsible for all return shipping costs. For exchanges, the buyer needs to pay the additional postage. For returns and refunds, the original shipping cost is not refunded.For rejections or returns not due to personal reasons, the shipping cost is also borne by the buyer.(Please ensure that returned items are properly packaged to avoid damage.) The seller refuses to accept items with prepaid postage. Thank you for your cooperation! 3. Regarding maintenance Woven rattan products should not be left outdoors in direct sunlight for extended periods or exposed to rain, to prevent them from becoming too dry, brittle, and old. They should not be kept in overly damp or dark places to avoid mold and insect infestation. Frequent use can cause the rattan to become darker in color and more flexible in texture. If mold forms, you can use a brush to clean the mold spots, wash and dry the item, and then it can be used normally. (You can also use lemon juice, 84 disinfectant, or baking soda to remove mold stains.)