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AboutTheOrderIfyouhaveanyquestionsabouttheproductandwanttocancelit,pleasemakesuretochoosethereason"buyerdoesnotwantit"or"worryaboutcustomsclearance"toapplyforarefund(donotchooseotherreasons).Thesystemwillautomaticallyprocesstherefundforyou,sothatthefundscanbereturnedtoyouraccountassoonaspossible.Thankyouforyourcooperation. For Size Please choose size according to the foot length (from heel to toe ) Different country different material have different size standard . So our US size ,Europe size may have some different with yours. Pls measure foot length at first and then choose size correspondingly. The size number marked in shoe outsole is China size number, not European size. About chromatic aberration Due to the different contrast of personal monitors, there may be slight color difference between the picture and the actual product. About smell New shoes that have just left the factory may smell of glue, but it is not a quality problem. I hope it can be understood. The smell will dissipate after being placed in a ventilated place for a period of time. Tips Color difference might be caused by different monitors,lights and other factors.Please understand. Notice Usually,order comes without shoes box,only a pair of shoes.But if you need a box,please contact us to increase the price. Refund and Return 1.If there is any problem with the order,please contact with our Customer Service first.We will try our best to help you. 2.All the items must be returned in original condition,otherwise we will refuse to refund. 3.The buyer is responsible for all charges occurred in returning process. Feedback 1.If you are satisfied with your order, please leave us all 5 stars including Item as Described. Communication and Shipping Speed. 2.if you think we can do better,please contact with our Customer Service first.We will give you a satisfied answer. About Us Our is an international supplier from China, we have own factory on China and focus on offering variouspremium product. As long as you need the product, you can buy it in our shop, We can offer very low wholesale prices and premium products. If you need to buy a large number of our products, you can contact us first, we will provide you with quality prices and quality transportation services. Development History Over the years, our company with high quality products, service, low price, make our products all over the world countries, by the broad masses of old and new customer support, our company will be more efforts and enterprising, with more high-quality and efficient service to the masses of customers, customer is god, customer satisfaction is our eternal pursuit. At present, our company"s trade scale is expanding day by day, customers all over the world, with a good reputation to get the trust of domestic and foreign customers, to promote the modernization of our country, promote the economic and technological exchanges with the world, enhance the friendship with the people of the world has done a lot of positive work. ManagementIdea Our company uphold the "customer is god" motto, in order to make customers more satisfied, we have adopted strict management system, treat each product every piece of goods, we are very serious, to ensure that every k can be ked together, so that the goods safety to the client"s hands. And we will constantly update the products in our store, continuously provide high-quality products, so that you can always walk in the forefront of The Times when choosing products in our store. You can always buy the latest, most fashionable and user-friendly products in our stores. LogisticsandDistribution We each product will use the most safe way of packaging, to ensure that each product can be whole, in the process of transportation and security to the buyer"s hand. Because we understand a buyer are waiting for the parcel when the mood onxiety, and is going to take that kind of excited feeg when we opened the parcel, if when open the parcel to find the product is damaged, it must be very uncomfortable, so we care, we will wrap each piece of goods, to make it safe to reach your hands. After we receive the order, we will process with the fastest speed, treat each order, we will devote oursees wholeheartedly, if you have any questions about the order or the product, you can contact us, we will give you the most detailed reply when the first time we receive the message. After you receive our product if the product is due to express damage, please contact us. We will soe this problem. At the same time, we hope that we can establish a long-term cooperative relationship with you.Therefore, we hope that if you are satisfied with our service after receiving the goods, please leave your valuable comments, because your recognition is the greatest affirmation for us to pay. Do foreign trade, we are serious, if infringes your rights and interests ony of our products, please you the first time to contact us, we will provide a win-win solution.