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Frequently Asked Questions Online Answers Question: Is the product available? Answer: Most products that can be photographed are in stockIf there is no stock or it has been removed from the shelves, we recommend that you inquire because some quantities are not updated promptly. At the same time, you are welcome to bring pictures for consultation. Question: When will the goods be shipped after payment? Answer: For products, if payment is made before 4 PM, they will be shipped out on the same day.If payment is made after 4 PM, it will be shipped within 48 hours after payment and will try to ship on the same day.The product's delivery time is subject to the information on the product page. (During promotional activities, if there is a large quantity, the delivery time may be adjusted. Please consult customer service for details; under normal circumstances, delivery will be on time.) We will do our best to ensure stability. As the saying goes: "The best laid plans go awry." Because we are dealing with large daily volumes, we cannot guarantee 100% availability at the time of order placement. However, we assure you that if there is any shortage, we will notify you promptly. Question: Is the product color accurate? Is there a big color difference? Answer: Due to lighting, shooting angles, etc., each monitor is different, so color difference in online shopping is unavoidable. We have tried our best to take photos that are as close to the actual product as possible. Please understand that all pictures are 100% taken from the actual product Question: Detailed information about the product? Answer: Each corresponding product has a detailed description, including color and size. If there is no detailed information available, you can consult customer service first. Question: What should I send? Answer: By default, we ship via Yunda or STO. If you need a different shipping method, please contact customer service before placing an order to change the shipping fee Question: Return and Exchange Policy? Answer: The product can be returned and refunded within seven days without any reason. If there are quality issues within 15 days, it can be exchanged or returned. Beyond 15 days, no refund is possible, but repairs may be required depending on the situation.The product is non-returnable and non-exchangeable. If the product is damaged, the wrong item was sent, missing items, large stains, or other issues prevent it from being sold, you can apply for a return or exchange. When applying for a return or exchange, please make sure to take photos first and contact our customer service staff for negotiation. If it is determined that there is indeed a quality issue, the shipping cost incurred will be covered by our company.Our company refuses to accept the returned item. Please help us advance the shipping fee first. We will transfer the incurred cost directly to your designated Alipay account via Alipay (Note: If you return the item without contacting us, we will not accept it) *Precautions: All after-sales issues must be contacted with our customer service staff within three days of receiving the goods (based on the time of goods signing). Please provide your purchase number when applying for after-sales service. Each product can only be returned once. After receiving the goods, please carefully check the quantity, style, color, specifications, and quality. We apologize for any malicious negative reviews from customers. Thank you. Our store has always operated with integrity as the fundamental principle for company development. We will not shirk any responsibilities that are ours, but we will not compromise on matters that do not fall under our responsibility due to various reasons.Without rules, there is no order. Each store has its own unique policies, just as everyone has different shopping needs.We develop as a company, continuously learn, and establish relatively complete processes and systems to better serve everyone. What we seek is mutual benefit. Finally, I wish all business partners prosperity and abundant wealth